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Terms & Conditions
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Terms & Conditions
T&C Confirmation
- Gift Voucher/ e-Pay is ACCEPTED at all Listed Outlets.
- Gift Voucher/ e-Pay CANNOT be used Online.
- Gift Voucher/e-Pay CAN be used during the Sale.
- Multiple Gift Vouchers CAN be combined & added to the e-Pay balance.
Q. What is the Validity of the Gift Vouchers?
A. The validity of each Gift Voucher depends on Brand to Brand and can be between minimum of 3 months to maximum of 12 months. For the exact validity, please refer to the Voucher E-Mail / Voucher SMS.
Q. Can I return / cancel a Gift Voucher which I have redeemed?
A. We regret that is not possible. Gift Vouchers once redeemed/bought cannot be cancelled or returned.
Q. My Vouchers have expired. Can I have the validity of the vouchers extended?
A. We regret that is not possible. The Gift Vouchers cannot be revalidated once expired.
Q. I’ve lost my Voucher SMS / E-Mail. Can I get my Voucher SMS / E-Mail again?
A. Yes, of course! You can call us at 1800-1033-314 or share your query at www.gyftr.com/hdfcsmartbuy/contact-us and our agents will be happy to assist you.
Q. Can I know the status of my Gift Vouchers?
A. Yes, of course! You can call us at 1800-1033-314 or share your query at www.gyftr.com/hdfcsmartbuy/contact-us and our agents will be happy to assist you.
Q. What is the estimated delivery time?
A. Since these are Instant Gift Vouchers which are delivered on your Mobile Number and E-Mail Id, estimated delivery time is 5 – 10 minutes.
2. The holder of the GV/GC is deemed to be the beneficiary.
3. GV/GCs are non-refundable, may not be exchanged, transferred, or resold, and may not be redeemed for cash.
4. GyFTR/FutureWorld is not responsible for lost, damaged, or stolen GV/GCs.
5. The GV can be converted into e-Pay, at the convenience of the holder.
6.. Multiple GVs can be combined and added to the e-Pay balance.
7. GyFTR/FutureWorld India reserves the right to add, alter, amend, and revise the terms and conditions without prior notice, and without assigning any reasons.
8. GyFTR/FutureWorld India reserves the right to suspend, block, or terminate the rights and privileges attached to the GV/GC if it has reasonable grounds to suspect fraudulent or unauthorized use.
9. All disputes in connection with the GV/GC or its program shall be governed and construed in accordance with Indian Laws and are subject to the exclusive jurisdiction of Competent Courts in Haryana only.
10. GV/GCs are normally delivered instantly. But sometimes due to system issues, the delivery can be delayed up to 24 - 48 hours.
11. For any queries/issues related to GV/GC, please contact FutureWorld customer care or raise a request at contact@futureworldindia.co.in or www.gvhelpdesk.com.