1.This is a Netmeds GV(Gift Voucher)/e-Pay and would be accepted on https://www.netmeds.com/ and Netmeds mobile application.
2.The person who has GV/e-Pay is deemed to be the beneficiary.
3.This GV/e-Pay entitles customers to order medicines ONLY.
4.Multiple GVs can be combined and added to the e-Pay balance.
5.Toiletries, Cosmetics, FMCG products, or products of a similar kind cannot be purchased using GV/e-Pay.
6.The Netmeds e-Pay balance must be linked to the registered mobile number.
7.The GV/e-Pay can be clubbed with ongoing sales
8.For prescription-based medicine orders, a valid prescription from an authorized doctor is required for the fulfillment of the order.
9.The GV/e-Pay cannot be revalidated once it expires.
10.Netmeds/GyFTR is not responsible for lost, damaged, or stolen GV/e-Pay.
11.If the order value exceeds the denomination value of GV/e-Pay, then customers shall pay the differential amount by selecting the desired payment method mentioned on the Netmeds website at the time of checkout.
12.The GV can be converted into e-Pay, and then it can be used partially at the holder's convenience.
13.Delivery and/or COD charges shall be borne by customers only.
14.GV/e-Pay is non-refundable, may not be exchanged, transferred, or resold, and may not be redeemed for cash.
15.Once the prescription has been validated by Netmeds, the order delivery details will be confirmed by Netmeds at the time of placing the order. For any order-related enquires customers are advised to visit www.netmeds.com.
16.If the customer cancels the product before delivery where the customer has made a transaction via e-Pay and applies for a refund in case of non-delivery of the particular product, the total refund amount shall be refunded back to the source.
17.All orders shall be placed at least 7 working days before the end of the validity period of this GV/e-Pay.
18.The usage of the GV/e-Pay is at the sole discretion of customers.
19.Fulfillment of orders is subject to availability of the product(s) at the time of processing the order.
20.For any queries/issues related to GV / GC, raise a request at www.gvhelpdesk.com.