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Terms & Conditions
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Terms & Conditions
T&C Confirmation
- GV/GC will be ACCEPTED at all stores of EasyBuy in India.
- This is a one-time use GV/GC.
- Multiple GV/GC can be redeemed in one bill.
Q. What is the Validity of the Gift Vouchers?
A. The validity of each Gift Voucher depends on Brand to Brand and can be between minimum of 3 months to maximum of 12 months. For the exact validity, please refer to the Voucher E-Mail / Voucher SMS.
Q. Can I return / cancel a Gift Voucher which I have redeemed?
A. We regret that is not possible. Gift Vouchers once redeemed/bought cannot be cancelled or returned.
Q. My Vouchers have expired. Can I have the validity of the vouchers extended?
A. We regret that is not possible. The Gift Vouchers cannot be revalidated once expired.
Q. I’ve lost my Voucher SMS / E-Mail. Can I get my Voucher SMS / E-Mail again?
A. Yes, of course! You can call us at 1800-1033-314 or share your query at www.gyftr.com/hdfcsmartbuy/contact-us and our agents will be happy to assist you.
Q. Can I know the status of my Gift Vouchers?
A. Yes, of course! You can call us at 1800-1033-314 or share your query at www.gyftr.com/hdfcsmartbuy/contact-us and our agents will be happy to assist you.
Q. What is the estimated delivery time?
A. Since these are Instant Gift Vouchers which are delivered on your Mobile Number and E-Mail Id, estimated delivery time is 5 – 10 minutes.
2. This is a one-time use GV/GC and no refund/credit note shall be issued for the unused amount, if any.
3. In case the value of the merchandise exceeds the value of the GV/GC, the remaining amount shall be paid by the bearer.
4. Multiple GV/GC can be redeemed in one bill.
5. For balance inquiry/validity, SMS EASYBUYBAL < space > 16-digit card number to 56767.
6. GyFTR/Lifestyle International Pvt. Ltd. reserves the right to amend the terms and conditions at its discretion without any prior notice.
7. GyFTR/Lifestyle International Pvt. Ltd. is not responsible for lost, damaged, or stolen GV/GCs.
8. GV/GCs are non-refundable, may not be exchanged, transferred, or resold, and may not be redeemed for cash/cheque.
9. Disputes if any, shall be subject to Bangalore jurisdiction.
10. For any assistance, call customer care at 18002024454.
11. For any queries/ issues related to GV/GC, raise a request at www.gvhelpdesk.com.