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Terms & Conditions
T&C Confirmation
- Gift Vouchers CAN only be used Online at www.amazon.in/fresh.
- Gift Vouchers CANNOT be transferred for value or redeemed for cash.
- Please visit
to check if your pin code is eligible for Amazon Fresh deliveries. - Credit and Debit Cards issued outside India CANNOT be used to purchase Amazon Fresh Vouchers.
- Amazon Vouchers (including Amazon Shopping Voucher, Amazon Prime Voucher and Amazon Fresh Voucher) are not eligible for use on Amazon Business marketplace effective 15th November ’23.
- Amazon Fresh Voucher GV/GC must be used only towards the purchase of eligible products mentioned above, on www.amazon.in/fresh only.
Q. What is the Validity of the Gift Vouchers?
A. The validity of each Gift Voucher depends on Brand to Brand and can be between minimum of 3 months to maximum of 12 months. For the exact validity, please refer to the Voucher E-Mail / Voucher SMS.
Q. Can I return / cancel a Gift Voucher which I have redeemed?
A. We regret that is not possible. Gift Vouchers once redeemed/bought cannot be cancelled or returned.
Q. My Vouchers have expired. Can I have the validity of the vouchers extended?
A. We regret that is not possible. The Gift Vouchers cannot be revalidated once expired.
Q. I’ve lost my Voucher SMS / E-Mail. Can I get my Voucher SMS / E-Mail again?
A. Yes, of course! You can call us at 1800-1033-314 or share your query at www.gyftr.com/hdfcsmartbuy/contact-us and our agents will be happy to assist you.
Q. Can I know the status of my Gift Vouchers?
A. Yes, of course! You can call us at 1800-1033-314 or share your query at www.gyftr.com/hdfcsmartbuy/contact-us and our agents will be happy to assist you.
Q. What is the estimated delivery time?
A. Since these are Instant Gift Vouchers which are delivered on your Mobile Number and E-Mail Id, estimated delivery time is 5 – 10 minutes.
2. Please visit www.amazon.in/fresh to check if your pin code is eligible for Amazon Fresh deliveries.
3. An Amazon Fresh Voucher cannot be transferred or canceled once it is issued.
4. Credit and Debit Cards issued outside India cannot be used to purchase Amazon Fresh Voucher.
5. Amazon Vouchers (including Amazon Shopping Voucher, Amazon Prime Voucher and Amazon Fresh Voucher) are not eligible for use on Amazon Business marketplace effective 15th November 23.
6. Beneficiaries of the Amazon Fresh Voucher GV/GC can apply the 13-digit alphanumeric code on //www.amazon.in/vouchers and add the voucher balance to his/her Amazon.in account.
7. Amazon Fresh Voucher (including any unused Amazon Fresh Voucher balance) has an expiry of 12 months from the date of activation, subject to the applicable terms.
8. Amazon Fresh Voucher cannot be transferred for value or redeemed for cash.
9. Pine Labs, Amazon Pay, or their affiliates are not responsible if an Amazon Fresh Voucher is lost, stolen, destroyed, or used without permission.
10. Amazon Fresh Voucher are normally delivered instantly. But sometimes due to system issues, the delivery can be delayed up to 24 - 48 hours.
11. Amazon.in logo/trademark used on Amazon Fresh Voucher is an IP of Amazon Pay or its affiliates and the Pine Labs trademark/logo used on Amazon Fresh Voucher is an IP of Pine Labs.
12. Pine Labs reserves the right to change these Amazon Fresh Voucher terms and conditions from time to time at its discretion and without prior notice to you. All terms and conditions apply to the extent permitted by law.
13. For any queries related to GV / GC, raise a request at www.gftr.it/amzcc