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Terms & Conditions
T&C Confirmation
Q. What is the Validity of the Gift Vouchers?
A. The validity of each Gift Voucher depends on Brand to Brand and can be between minimum of 3 months to maximum of 12 months. For the exact validity, please refer to the Voucher E-Mail / Voucher SMS.
Q. Can I return / cancel a Gift Voucher which I have redeemed?
A. We regret that is not possible. Gift Vouchers once redeemed/bought cannot be cancelled or returned.
Q. My Vouchers have expired. Can I have the validity of the vouchers extended?
A. We regret that is not possible. The Gift Vouchers cannot be revalidated once expired.
Q. I’ve lost my Voucher SMS / E-Mail. Can I get my Voucher SMS / E-Mail again?
A. Yes, of course! You can call us at 1800-1033-314 or share your query at www.gyftr.com/hdfcsmartbuy/contact-us and our agents will be happy to assist you.
Q. Can I know the status of my Gift Vouchers?
A. Yes, of course! You can call us at 1800-1033-314 or share your query at www.gyftr.com/hdfcsmartbuy/contact-us and our agents will be happy to assist you.
Q. What is the estimated delivery time?
A. Since these are Instant Gift Vouchers which are delivered on your Mobile Number and E-Mail Id, estimated delivery time is 5 – 10 minutes.
2.Each GC can be redeemed only once per user.
3.The GC can be redeemed for any services, fitness products, or any other offerings provided by Cult.fit and/or Cult.sport.
4.Once you redeem your GC, the balance will be credited to the wallet provided by Cult which can be used for multiple purchases until the balance is exhausted or the gift card has expired.
5.GC is not applicable on wellness services such as Dietician/Health Checkups/ Sugar.fit
6.GC cannot be exchanged for cash, and no refunds will be provided for any unused balance on the GC.
7.The GC is the responsibility of the gift card holder and cult.fit is not liable for any unauthorized use of the gift card.
10.GC is subject to the terms and conditions of cult.fit (as the case may be), which may be amended from time to time at their sole discretion.
11.Cult (as the case may be) reserves the right to cancel or suspend the gift card program at any time without prior notice.
12.For any queries/issues related to GC, raise a request at www.gvhelpdesk.com