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Terms & Conditions
Store Locator
Terms & Conditions
T&C Confirmation
- This is a GRT Gift Voucher (GV) and would be accepted on all the outlets listed at grtjewels.com/storelocator
- GV/GC can be clubbed with ongoing promotions/offers.
- Multiple GV/GCs can be used against one bill/transaction.
- This is a one-time use GV/GC with an expiration date.
- The GV/GC cannot be encashed.
Q. What is the Validity of the Gift Vouchers?
A. The validity of each Gift Voucher depends on Brand to Brand and can be between minimum of 3 months to maximum of 12 months. For the exact validity, please refer to the Voucher E-Mail / Voucher SMS.
Q. Can I return / cancel a Gift Voucher which I have redeemed?
A. We regret that is not possible. Gift Vouchers once redeemed/bought cannot be cancelled or returned.
Q. My Vouchers have expired. Can I have the validity of the vouchers extended?
A. We regret that is not possible. The Gift Vouchers cannot be revalidated once expired.
Q. I’ve lost my Voucher SMS / E-Mail. Can I get my Voucher SMS / E-Mail again?
A. Yes, of course! You can call us at 1800-1033-314 or share your query at www.gyftr.com/hdfcsmartbuy/contact-us and our agents will be happy to assist you.
Q. Can I know the status of my Gift Vouchers?
A. Yes, of course! You can call us at 1800-1033-314 or share your query at www.gyftr.com/hdfcsmartbuy/contact-us and our agents will be happy to assist you.
Q. What is the estimated delivery time?
A. Since these are Instant Gift Vouchers which are delivered on your Mobile Number and E-Mail Id, estimated delivery time is 5 – 10 minutes.
2. GV/GC can be used for the purchase of any products across GRT Jewellery stores in India and should be mandatorily submitted at the billing counter.
3. GV/GC is redeemable all days of the week
4. GV/GC can be clubbed with the ongoing offers & schemes.
5. Multiple GV/GCs can be combined and redeemed in a single billing transaction.
6. In case there is a balance amount to be paid after GV/GC redemption, the customer must pay the balance amount through one of the available payment modes along with applicable taxes.
7. GRT & GyFTR are not responsible if the GV / GC is lost, stolen, or used without permission.
8. For any return of the product bought using the GV/GC, the exchanges will be given for the value paid by the customer plus the GV/GC value.
9. No credit note/refund for the unused balance amount of the GV/GC will be given.
10. GV/GC cannot be revalidated or reimbursed once expired or lost under any situation.
11. The terms & conditions are subject to change at any time at the Brand s discretion, without any prior notice.
12. For any queries/issues related to GV/GC, raise a request at www.gvhelpdesk.com.