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Terms & Conditions
T&C Confirmation
- The (GV/GC) would only be accepted on the official website & app.
- Only One GV/GC can be used for 1 subscription.
- GV/GC CANNOT be clubbed with existing offers.
- This is a one-time use GV/GC with an expiration date.
Q. What is the Validity of the Gift Vouchers?
A. The validity of each Gift Voucher depends on Brand to Brand and can be between minimum of 3 months to maximum of 12 months. For the exact validity, please refer to the Voucher E-Mail / Voucher SMS.
Q. Can I return / cancel a Gift Voucher which I have redeemed?
A. We regret that is not possible. Gift Vouchers once redeemed/bought cannot be cancelled or returned.
Q. My Vouchers have expired. Can I have the validity of the vouchers extended?
A. We regret that is not possible. The Gift Vouchers cannot be revalidated once expired.
Q. I’ve lost my Voucher SMS / E-Mail. Can I get my Voucher SMS / E-Mail again?
A. Yes, of course! You can call us at 1800-1033-314 or share your query at www.gyftr.com/hdfcsmartbuy/contact-us and our agents will be happy to assist you.
Q. Can I know the status of my Gift Vouchers?
A. Yes, of course! You can call us at 1800-1033-314 or share your query at www.gyftr.com/hdfcsmartbuy/contact-us and our agents will be happy to assist you.
Q. What is the estimated delivery time?
A. Since these are Instant Gift Vouchers which are delivered on your Mobile Number and E-Mail Id, estimated delivery time is 5 – 10 minutes.
2. The user with the GV/GC is deemed the beneficiary.
3. Once activated, the membership cannot be transferred to another user.
4. The GV/GCs are not for resale nor redeemable for cash.
5. GyFTR/OTTplay is not responsible if the GV/GC is lost, stolen, or used without permission.
6. Only one GV/GC can be used for one subscription.
7. This is a one-time use GV/GC with an expiration date.
8. The GV/GC CANNOT be revalidated once expired or canceled under any situations.
9. The GV/GC cannot be clubbed with any existing offer on its website.
10. GyFTR/OTTplay reserves the right to withdraw, modify, cancel, or change the offer at any point without prior notice and at their sole discretion.
11. By availing this offer, the user agrees to OTTplay terms of use (https://www.ottplay.com/terms-of-use)
12. For any queries/issues related to GV/GC, write to www.gvhelpdesk.com.