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Terms & Conditions
T&C Confirmation
Q. What is the Validity of the Gift Vouchers?
A. The validity of each Gift Voucher depends on Brand to Brand and can be between minimum of 3 months to maximum of 12 months. For the exact validity, please refer to the Voucher E-Mail / Voucher SMS.
Q. Can I return / cancel a Gift Voucher which I have redeemed?
A. We regret that is not possible. Gift Vouchers once redeemed/bought cannot be cancelled or returned.
Q. My Vouchers have expired. Can I have the validity of the vouchers extended?
A. We regret that is not possible. The Gift Vouchers cannot be revalidated once expired.
Q. I’ve lost my Voucher SMS / E-Mail. Can I get my Voucher SMS / E-Mail again?
A. Yes, of course! You can call us at 1800-1033-314 or share your query at www.gyftr.com/hdfcsmartbuy/contact-us and our agents will be happy to assist you.
Q. Can I know the status of my Gift Vouchers?
A. Yes, of course! You can call us at 1800-1033-314 or share your query at www.gyftr.com/hdfcsmartbuy/contact-us and our agents will be happy to assist you.
Q. What is the estimated delivery time?
A. Since these are Instant Gift Vouchers which are delivered on your Mobile Number and E-Mail Id, estimated delivery time is 5 – 10 minutes.
2.This gift card is also redeemable on selective brand websites such as https://superdry.in/ https://www.mothercare.in/ https://www.gasjeans.in/ https://westelm.in/ https://www.hamleys.in/ https://dieselindia.com/ & https://hunkemoller.in/
3.The holder of the GV/GC is deemed to be the beneficiary.
4.Luxe Gift Card is not redeemable at airport stores.
5.The GV/GC cannot be revalidated once expired or cancelled under any circumstances.
6.This is a one-time use GV/GC.
7.Multiple GV/GC can be used for one bill.
8.In case the value of the merchandise exceeds the value of the GV/GC, the difference shall be paid by the bearer. No refund/credit note shall be issued for unused parts of the GV/GC.
9.Protect the Luxe Gift Card to avoid misuse. Reliance Brands Limited/Qwikcilver Solutions Private Limited/GyFTR shall not assume any liability in case the PIN gets stolen/compromised, Reliance Brands Limited shall neither replace the Luxe Gift Card nor refund in any form.
10.Once issued, the GV/GC cannot be blocked.
11.The GV/GC can be redeemed only against full priced merchandise.
12.The GV/GCs are not for resale nor redeemable for cash.
13.To activate the Luxe GV/GC, SMS ACT space 16-Digit Luxe Gift Card Number space 6-Digit Luxe Gift Card Pin to 9704200300
14.For balance enquiry & validity, please SMS BAL space 16-Digit Luxe Gift Card Number to 9704200300 or visit any merchant location.
15.For complete T&Cs, participating brands, and store locations visit luxegiftcard.com. For bulk inquiries or assistance, contact us at info@luxegiftcard.com
16.For any queries/issues related to GV/GC, raise a request at www.gvhelpdesk.com.