Feeling hungry? Zomato is your one-stop shop where you can order lip-smacking food at the best prices from the comfort of your home. With Zomato, you get to choose from countless food options. It is the leading food delivery and restaurant discovery platform that serves the needs of its customers.
Terms & Conditions
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Terms & Conditions
T&C Confirmation
- Zomato Gift Voucher (GV) issued by their banking partner would be accepted only on the Zomato App.
- All Zomato gift cards are valid for 1 year from the date of issue. Gift Cards will expire after 1 year and cannot be claimed anymore.
- You can use Zomato Credits to make partial payments. The amount will first get deducted from Zomato Credits (Credits expiring first will be used first) followed by Edition Wallet balance. Any remaining amount can be paid using a payment method of your choice.
Q. What is the Validity of the Gift Vouchers?
A. The validity of each Gift Voucher depends on Brand to Brand and can be between minimum of 3 months to maximum of 12 months. For the exact validity, please refer to the Voucher E-Mail / Voucher SMS.
Q. Can I return / cancel a Gift Voucher which I have redeemed?
A. We regret that is not possible. Gift Vouchers once redeemed/bought cannot be cancelled or returned.
Q. My Vouchers have expired. Can I have the validity of the vouchers extended?
A. We regret that is not possible. The Gift Vouchers cannot be revalidated once expired.
Q. I’ve lost my Voucher SMS / E-Mail. Can I get my Voucher SMS / E-Mail again?
A. Yes, of course! You can call us at 1800-1033-314 or share your query at www.gyftr.com/hdfcsmartbuy/contact-us and our agents will be happy to assist you.
Q. Can I know the status of my Gift Vouchers?
A. Yes, of course! You can call us at 1800-1033-314 or share your query at www.gyftr.com/hdfcsmartbuy/contact-us and our agents will be happy to assist you.
Q. What is the estimated delivery time?
A. Since these are Instant Gift Vouchers which are delivered on your Mobile Number and E-Mail Id, estimated delivery time is 5 – 10 minutes.
2.The person who has the Zomato Gift card is deemed to be the beneficiary.
3.The Zomato Gift card can be combined with promotional codes and with other payment options.
4.The Zomato Gift card cannot be used to purchase any thing else on the app.
5.The Zomato Gift card cannot be reloaded or redeemed for cash.
6.Use of money in Zomato Wallet powered by their banking partner will be subject to terms and conditions available at- https://www.gyftr.com/zomato-gift-card
7.Once the amount is loaded to Zomato Wallet powered by their banking partner, the amount cannot be expired. The balance in the Zomato Account shall be deducted when the User makes purchases on the Zomato Platform.
8.The amount in Zomato Wallet powered by their banking partner can only be used on food orders and dining on the Platform.
9.The amount cannot be taken out/transferred from Zomato Wallet powered by their banking partner.
10.Once the Zomato Gift card is received, it cannot be cancelled, returned, or requested for a refund, Users may request the revalidation of the expired Zomato Gift card. Upon receipt of such a request, the Gift Voucher may be revalidated after due verification and may be subject to additional terms and conditions.
11.The Zomato Gift card can be used on multiple transactions. The amount covers taxes, packing charges, delivery fee.
12.For users having the Zomato Gift card powered by their banking partner account already activated the amount will be uploaded in the wallet once these Zomato Voucher Codes are redeemed by the end user in the Zomato app.
13.Users not having the Zomato Wallet powered by their banking partner account need to login to the Zomato app and create the Zomato account to use these Zomato Voucher Codes.
14.Users will need to perform a onetime verification before utilizing the Zomato Wallet powered by their banking partner by filling the KYC (Know Your Customer details), if not already done.
15.For any queries / issues related to GV / GC, raise a request at gvhelpdesk.com
