Terms & Conditions
Store Locator
No Stores Available
Terms & Conditions
T&C Confirmation
- Gift vouchers CAN be used online at Freecultr Website
- Gift Vouchers CAN be clubbed with ongoing promotions/offers
- Maximum 1 Gift Vouchers can be used in one purchase
- Freecultr Gift Cards cannot be refunded or returned
Q. What is the Validity of the Gift Vouchers?
A. The validity of each Gift Voucher depends on Brand to Brand and can be between minimum of 3 months to maximum of 12 months. For the exact validity, please refer to the Voucher E-Mail / Voucher SMS.
Q. Can I return / cancel a Gift Voucher which I have redeemed?
A. We regret that is not possible. Gift Vouchers once redeemed/bought cannot be cancelled or returned.
Q. My Vouchers have expired. Can I have the validity of the vouchers extended?
A. We regret that is not possible. The Gift Vouchers cannot be revalidated once expired.
Q. I’ve lost my Voucher SMS / E-Mail. Can I get my Voucher SMS / E-Mail again?
A. Yes, of course! You can call us at 1800-1033-314 or share your query at www.gyftr.com/hdfcsmartbuy/contact-us and our agents will be happy to assist you.
Q. Can I know the status of my Gift Vouchers?
A. Yes, of course! You can call us at 1800-1033-314 or share your query at www.gyftr.com/hdfcsmartbuy/contact-us and our agents will be happy to assist you.
Q. What is the estimated delivery time?
A. Since these are Instant Gift Vouchers which are delivered on your Mobile Number and E-Mail Id, estimated delivery time is 5 – 10 minutes.
1. This is a Freecultr Instant Gift Voucher (GV) / Gift Card (GC) and would be accepted on the website.
2. The person with the Freecultr GV / GC Code is deemed the beneficiary.
3. Freecultr is not responsible if the Gift card is lost, stolen, or used without permission.
4. This is a Freecultr GV / GC cannot be redeemed on specific block-out dates as may be intimated/updated by Freecultr on its website from time to time. Freecultr may add or delete any date(s)/period(s) at its sole discretion without any liability.
5. This is a ONE time use GV / GC with an expiration date.
6. No credit note/refund for the unused balance amount of the GV / GC will be given.
7. Any such unused balance amount shall stand lapsed automatically.
8. Freecultr GV / GC CANNOT be revalidated once expired or cancelled under any situations.
9. Freecultr GV / GC cannot be clubbed with any one of the existing offers on its website.
10. Freecultr GV / GC cannot be redeemed on specific block-out dates as may be intimated/updated by Freecultr on its website from time to time. Freecultr may add or delete any date(s)/period(s) at its sole discretion without any liability.
11. Any dispute related to the GV / GC should be referred to the issuing company and the decision of the issuing company shall be final. In case of any legal disputes, the courts in Delhi shall have exclusive jurisdiction.
12. Freecultr shall on a best effort basis attempt to accept Instant Gift Vouchers (GV) / Gift Card (GC), but on account of any technical reason or for any reason beyond the control of Freecultr, GV / GC may not get accepted on the website and Freecultr shall have no liability for the same.
13. If an Insta Gift Voucher (GV) /Gift Card (GC) gets blocked on account of a technical issue, it would get enabled in 72 hours. In case of transaction failures after Instant Gift Voucher (GV) / Gift Card (GC) is applied, the amount would be automatically refunded to the same cards within 48 hours post intimation of the same to accounts/ crm mail address.
14. Freecultr reserves the right to edit/change the terms and conditions for the Instant Gift Voucher (GV) / Gift Card (GC) at any time without any notice or liability.
15. Freecultr has the final authority on the interpretation of these rules.
16. Freecultr reserves the right to withdraw the Instant Gift Voucher (GV) / Gift Card (GC) scheme/offer before the completion of the validity period without any notice or liability at its sole discretion.
17. Freecultr reserves the right to deny accepting any Instant Gift Voucher (GV) / Gift Card (GC), if it suspects that cards are duplicated.
18. In no event the liability of Freecultr for any claims shall exceed the value of the Instant Gift Voucher (GV) / Gift Card (GC) in dispute.
19. For any queries / issues related to GV / GC, raise a request at www.gvhelpdesk.com.
2. The person with the Freecultr GV / GC Code is deemed the beneficiary.
3. Freecultr is not responsible if the Gift card is lost, stolen, or used without permission.
4. This is a Freecultr GV / GC cannot be redeemed on specific block-out dates as may be intimated/updated by Freecultr on its website from time to time. Freecultr may add or delete any date(s)/period(s) at its sole discretion without any liability.
5. This is a ONE time use GV / GC with an expiration date.
6. No credit note/refund for the unused balance amount of the GV / GC will be given.
7. Any such unused balance amount shall stand lapsed automatically.
8. Freecultr GV / GC CANNOT be revalidated once expired or cancelled under any situations.
9. Freecultr GV / GC cannot be clubbed with any one of the existing offers on its website.
10. Freecultr GV / GC cannot be redeemed on specific block-out dates as may be intimated/updated by Freecultr on its website from time to time. Freecultr may add or delete any date(s)/period(s) at its sole discretion without any liability.
11. Any dispute related to the GV / GC should be referred to the issuing company and the decision of the issuing company shall be final. In case of any legal disputes, the courts in Delhi shall have exclusive jurisdiction.
12. Freecultr shall on a best effort basis attempt to accept Instant Gift Vouchers (GV) / Gift Card (GC), but on account of any technical reason or for any reason beyond the control of Freecultr, GV / GC may not get accepted on the website and Freecultr shall have no liability for the same.
13. If an Insta Gift Voucher (GV) /Gift Card (GC) gets blocked on account of a technical issue, it would get enabled in 72 hours. In case of transaction failures after Instant Gift Voucher (GV) / Gift Card (GC) is applied, the amount would be automatically refunded to the same cards within 48 hours post intimation of the same to accounts/ crm mail address.
14. Freecultr reserves the right to edit/change the terms and conditions for the Instant Gift Voucher (GV) / Gift Card (GC) at any time without any notice or liability.
15. Freecultr has the final authority on the interpretation of these rules.
16. Freecultr reserves the right to withdraw the Instant Gift Voucher (GV) / Gift Card (GC) scheme/offer before the completion of the validity period without any notice or liability at its sole discretion.
17. Freecultr reserves the right to deny accepting any Instant Gift Voucher (GV) / Gift Card (GC), if it suspects that cards are duplicated.
18. In no event the liability of Freecultr for any claims shall exceed the value of the Instant Gift Voucher (GV) / Gift Card (GC) in dispute.
19. For any queries / issues related to GV / GC, raise a request at www.gvhelpdesk.com.
Hit enter to search or ESC to close
