A pioneer of Modern Retail in India, Shoppers Stop today, is the country's biggest chain of large format Department Outlets. It offers customers an international shopping environment. Use this at select outlets across India.
Terms & Conditions
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Terms & Conditions
T&C Confirmation
- Multiple Gift Vouchers CAN be used in one bill.
- Gift Vouchers CAN be used during Sale.
- Gift Vouchers ACCEPTED at all Listed Outlets.
- Gift Vouchers CAN be used both Online and Offline.
Q. What is the Validity of the Gift Vouchers?
A. The validity of each Gift Voucher depends on Brand to Brand and can be between minimum of 3 months to maximum of 12 months. For the exact validity, please refer to the Voucher E-Mail / Voucher SMS.
Q. Can I return / cancel a Gift Voucher which I have redeemed?
A. We regret that is not possible. Gift Vouchers once redeemed/bought cannot be cancelled or returned.
Q. My Vouchers have expired. Can I have the validity of the vouchers extended?
A. We regret that is not possible. The Gift Vouchers cannot be revalidated once expired.
Q. I’ve lost my Voucher SMS / E-Mail. Can I get my Voucher SMS / E-Mail again?
A. Yes, of course! You can call us at 1800-1033-314 or share your query at www.gyftr.com/hdfcsmartbuy/contact-us and our agents will be happy to assist you.
Q. Can I know the status of my Gift Vouchers?
A. Yes, of course! You can call us at 1800-1033-314 or share your query at www.gyftr.com/hdfcsmartbuy/contact-us and our agents will be happy to assist you.
Q. What is the estimated delivery time?
A. Since these are Instant Gift Vouchers which are delivered on your Mobile Number and E-Mail Id, estimated delivery time is 5 – 10 minutes.
2.The person who has the Shoppers Stop GV / GC Code is deemed to be the beneficiary.
3.Do inform the cashier that you plan to use the GV / GC for making payments before billing.
4.E Gift voucher is redeemable for merchandise at Shoppers Stop, Shoppers Stop Airport Stores, Home Stop within India.
5.E Gift Voucher is redeemable for merchandise at our online store https://www.shoppersstop.com/
6.Purchase of Mobiles, Mobile Phone Accessories, Cameras, mp3 players, laptops, 22K & 24K Gold Jewellery & Gold Coins of any Jewellery brand is not allowed through this E Gift Voucher.
7.E Gift Voucher is not redeemable for cash or credit nor can be exchanged for a gift voucher/Gift card.
8.E Gift Voucher cannot be reloaded.
9. Dispute/s subject to Mumbai jurisdiction.
10.Partial redemption of E GV shall not be allowed at the store, only a credit note shall be issued for the balance amount in case of part utilization of EGV.
11.If the E Gift Voucher is lost or stolen, neither will a new E Gift Voucher will be issued nor will the money be reimbursed in any manner.
12.Shoppers Stop Limited shall not be liable and responsible for any unauthorized and/or fraudulent purchases made using this E Gift Voucher. The holder of this E Gift Voucher shall be solely liable.
13.No duplicate E Gift Voucher will be issued. E Gift Voucher is property of Shoppers Stop Limited to whom it should be returned on request.
14.For balance enquiry & expiry, contact a cashier or SMS GCBAL16 digit E Gift Voucher number to 56161 or log on to www.shoppersstop.com
15.Shoppers stop reserves the right to amend the terms & conditions at its discretion without prior notice.
16.For any queries / issues related to GV / GC, raise a request at www.gvhelpdesk.com
