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Terms & Conditions
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Terms & Conditions
T&C Confirmation
Q. What is the Validity of the Gift Vouchers?
A. The validity of each Gift Voucher depends on Brand to Brand and can be between minimum of 3 months to maximum of 12 months. For the exact validity, please refer to the Voucher E-Mail / Voucher SMS.
Q. Can I return / cancel a Gift Voucher which I have redeemed?
A. We regret that is not possible. Gift Vouchers once redeemed/bought cannot be cancelled or returned.
Q. My Vouchers have expired. Can I have the validity of the vouchers extended?
A. We regret that is not possible. The Gift Vouchers cannot be revalidated once expired.
Q. I’ve lost my Voucher SMS / E-Mail. Can I get my Voucher SMS / E-Mail again?
A. Yes, of course! You can call us at 1800-1033-314 or share your query at www.gyftr.com/hdfcsmartbuy/contact-us and our agents will be happy to assist you.
Q. Can I know the status of my Gift Vouchers?
A. Yes, of course! You can call us at 1800-1033-314 or share your query at www.gyftr.com/hdfcsmartbuy/contact-us and our agents will be happy to assist you.
Q. What is the estimated delivery time?
A. Since these are Instant Gift Vouchers which are delivered on your Mobile Number and E-Mail Id, estimated delivery time is 5 – 10 minutes.
To apply a GV voucher code, you'll need to visit ZEE5 s subscription offerings page on the website or ZEE5 application where you'll have the option to do so.
Click the following link to visit our subscription offerings: https://www.zee5.com/myaccount/subscription
The person who has the Zee5 GV is deemed to be the beneficiary.
Zee5 is not responsible if the Gift card is lost, stolen or used without permission.
One GV can be used in one transaction.
This is a One-time use GV with an expiration date.
No credit note / refund for the unused balance amount of the GV will be given.
Any such unused balance amount shall stand lapsed automatically.
Zee5 GV CANNOT be revalidated once expired or cancelled under any situations
Zee5 GV can be clubbed with on-going promotions & offers.
Zee5 GV cannot be redeemed on specific block out dates. Zee5 may add or delete any date(s)/period(s) on its sole discretion without any liability.
Any dispute related to the GV should be referred to the issuing company and the decision of the issuing company shall be final. In case of any legal disputes, the courts at Delhi shall have the exclusive jurisdiction.
Zee5 shall on best effort basis attempt to accept Insta Gift Vouchers (GV) but on account of any technical reason or for any reason beyond control of Zee5, GV may not get accepted and Zee5 shall have no liability for the same.
If an Insta Gift Voucher (GV) gets blocked on account of technical issue, it would get enabled in 72 hours. In case of transaction failures after Insta Gift Voucher (GV) is applied, amount would be automatically refunded to the same cards within 48 hours.
Zee5 reserves the rights to edit/change the terms and conditions for the Insta Gift Voucher (GV) at any time without any notice or liability.
Zee5 has the final authority on the interpretation of these rules.
Zee5 reserves the right to withdraw Insta Gift Voucher (GV) scheme/offer before the completion of validity period without any notice or liability at its sole discretion.
Zee5 reserves the right to deny accepting any Insta Gift Voucher (GV), if it suspects that there is duplicity of cards.
In no event the liability of Zee5 for any claims shall exceed the value of the Insta Gift Voucher (GV) in dispute.
For any queries / issues related to GV / GC, raise a request at www.gvhelpdesk.com
