Croma, a TATA group company, is one of the best retail chains in India for consumer electronics and durables. It is India's first large format specialist retail famous for its showcase of brands, quality and user experience. Use this at 100+ outlets across 25 cities in India.
Terms & Conditions
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Terms & Conditions
T&C Confirmation
- Maximum 5 Gift Vouchers CAN be used in one bill.
- Gift Vouchers CAN be used to buy discounted products.
- Gift Vouchers are ACCEPTED at all Listed Outlets and on the website.
- Gift Vouchers CAN be used Online at Croma Website.
Q. What is the Validity of the Gift Vouchers?
A. The validity of each Gift Voucher depends on Brand to Brand and can be between minimum of 3 months to maximum of 12 months. For the exact validity, please refer to the Voucher E-Mail / Voucher SMS.
Q. Can I return / cancel a Gift Voucher which I have redeemed?
A. We regret that is not possible. Gift Vouchers once redeemed/bought cannot be cancelled or returned.
Q. My Vouchers have expired. Can I have the validity of the vouchers extended?
A. We regret that is not possible. The Gift Vouchers cannot be revalidated once expired.
Q. I’ve lost my Voucher SMS / E-Mail. Can I get my Voucher SMS / E-Mail again?
A. Yes, of course! You can call us at 1800-1033-314 or share your query at www.gyftr.com/hdfcsmartbuy/contact-us and our agents will be happy to assist you.
Q. Can I know the status of my Gift Vouchers?
A. Yes, of course! You can call us at 1800-1033-314 or share your query at www.gyftr.com/hdfcsmartbuy/contact-us and our agents will be happy to assist you.
Q. What is the estimated delivery time?
A. Since these are Instant Gift Vouchers which are delivered on your Mobile Number and E-Mail Id, estimated delivery time is 5 – 10 minutes.
2.The holder of the Instant Gift Voucher is deemed to be the beneficiary.
3.Beneficiary should announce the intent of using the Instant Gift Voucher before making a purchase.
4.Only valid Instant Gift Vouchers at the sole discretion of CROMA shall be accepted for redemption.
5.Multiple vouchers can be used against one bill.
6.This is one time usage Gift Voucher.
7.Instant Gift Voucher cannot be revalidated once expired
8.CROMA or its affiliates are not responsible on account of the beneficiary sharing the Instant Gift Voucher number and the voucher getting redeemed on that account
9.The Brand may ask for a valid Government identity proof at the time of redeeming the voucher.
10.Instant Gift Vouchers will be accepted across all mentioned outlets.
11. Croma at its sole discretion may add or remove an outlet from the list without giving any prior notice.
12.CROMA makes full efforts to accept all Instant Gift Vouchers but on account of technical / administrative reasons, an outlet may refuse to accept vouchers.
13.This Instant Gift Voucher cannot be redeemed on specific block out dates. CROMA may add or delete any date on its sole discretion.
14.CROMA or any of its partners would not be liable to pay any form of compensation etc on account of an outlet not being able to accept Instant Gift Voucher. The customer would be liable to settle the bill.
15.If an Instant Gift Voucher gets blocked on account of technical issue, it would get activated in 72 hours.
16.Any dispute should be referred to the company from where the Instant Gift Voucher has been received, decision of the company shall be final.
17.For any queries / issues related to GV / GC, raise a request at www.gvhelpdesk.com
