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Terms & Conditions
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Terms & Conditions
T&C Confirmation
- Vouchers CAN Only be redeemed at their app.
- Google Play https://play.google.com/store/apps/details?id=documents.excel.word.office
- IOS https://apps.apple.com/us/app/documents-reader-pro-pdf-xls/id1595575492
- Only 1 Voucher can be used in one transaction.
- This is a one-time use GV / GC with an expiration date.
Q. What is the Validity of the Gift Vouchers?
A. The validity of each Gift Voucher depends on Brand to Brand and can be between minimum of 3 months to maximum of 12 months. For the exact validity, please refer to the Voucher E-Mail / Voucher SMS.
Q. Can I return / cancel a Gift Voucher which I have redeemed?
A. We regret that is not possible. Gift Vouchers once redeemed/bought cannot be cancelled or returned.
Q. My Vouchers have expired. Can I have the validity of the vouchers extended?
A. We regret that is not possible. The Gift Vouchers cannot be revalidated once expired.
Q. I’ve lost my Voucher SMS / E-Mail. Can I get my Voucher SMS / E-Mail again?
A. Yes, of course! You can call us at 1800-1033-314 or share your query at www.gyftr.com/hdfcsmartbuy/contact-us and our agents will be happy to assist you.
Q. Can I know the status of my Gift Vouchers?
A. Yes, of course! You can call us at 1800-1033-314 or share your query at www.gyftr.com/hdfcsmartbuy/contact-us and our agents will be happy to assist you.
Q. What is the estimated delivery time?
A. Since these are Instant Gift Vouchers which are delivered on your Mobile Number and E-Mail Id, estimated delivery time is 5 – 10 minutes.
2. The person who has the GV/GC is deemed to be the beneficiary.
3. Office Docs is not responsible if the GV or GC is lost, stolen, or used without permission.
4. Single GV/GC can be used in one bill or transaction.
5. This is a one-time use GV/GC with an expiration date.
6. No credit note or refund for the unused balance amount of the GV/GC will be given.
7. Any such unused balance amount shall stand lapsed automatically.
8. The GV/GC CANNOT be revalidated once expired or canceled under any situations.
9. The GV/GC cannot be clubbed with any one of the existing offers on its website.
10. The GV/GC cannot be redeemed on specific block-out dates as may be intimated or updated by Office Docs on its website from time to time. Office Docs may add or delete any date(s) or period(s) at its sole discretion without any liability.
11. Any dispute related to the GV/GC should be referred to the issuing company and the decision of the issuing company shall be final. In case of any legal disputes, the courts at Delhi shall have the exclusive jurisdiction.
12. Office Docs will do its best to accept GV/GC. However, on account of any technical reason or for any reason beyond the control of Office Docs GV or GC may not get accepted on the website and Office Docs shall have no liability for the same.
13. If GV/GC gets blocked on account of a technical issue, it will be enabled in 72 hours. In case of transaction failures, after GV/GC is applied, the amount will be automatically refunded to the same cards within 48 hours.
14. Office Docs reserves the right to edit or change the terms and conditions for the GV/GC at any time without any notice or liability. Office Docs has the final authority on the interpretation of these rules.
15. Office Docs reserves the right to withdraw the GV/GC scheme or offer before the completion of the validity period without any notice or liability at its sole discretion.
16. Office Docs reserves the right to deny GV/GC if it suspects that there is a duplicity of cards.
17. In no event, the liability of Office Docs for any claims shall exceed the value of the GV/GC in dispute.
18. For any queries or issues related to GV/GC, raise a request at support@Office Docs.com or www.gvhelpdesk.com
