Ferns N Petals (FNP) is India's largest flower and gifts retailer with a network spread across 93 cities. It's your one-stop destination when it comes to gifting. Use this at select outlets across India.
Terms & Conditions
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Terms & Conditions
T&C Confirmation
- Only ONE Gift Vouchers CAN be used in one bill.
- One Gift Voucher CANNOT be used multiple times.
- Gift Vouchers CAN only be used Online at www.fnp.com
- Gift Vouchers CANNOT be used directly at Ferns & Petals Outlets.
Q. What is the Validity of the Gift Vouchers?
A. The validity of each Gift Voucher depends on Brand to Brand and can be between minimum of 3 months to maximum of 12 months. For the exact validity, please refer to the Voucher E-Mail / Voucher SMS.
Q. Can I return / cancel a Gift Voucher which I have redeemed?
A. We regret that is not possible. Gift Vouchers once redeemed/bought cannot be cancelled or returned.
Q. My Vouchers have expired. Can I have the validity of the vouchers extended?
A. We regret that is not possible. The Gift Vouchers cannot be revalidated once expired.
Q. I’ve lost my Voucher SMS / E-Mail. Can I get my Voucher SMS / E-Mail again?
A. Yes, of course! You can call us at 1800-1033-314 or share your query at www.gyftr.com/hdfcsmartbuy/contact-us and our agents will be happy to assist you.
Q. Can I know the status of my Gift Vouchers?
A. Yes, of course! You can call us at 1800-1033-314 or share your query at www.gyftr.com/hdfcsmartbuy/contact-us and our agents will be happy to assist you.
Q. What is the estimated delivery time?
A. Since these are Instant Gift Vouchers which are delivered on your Mobile Number and E-Mail Id, estimated delivery time is 5 – 10 minutes.
2.Gift Vouchers CANNOT be used directly at FnP Outlets.
3.The GV cannot be redeemed on existing discount offers available on the FNP website.
4.Partial redemption is allowed but no refund or credit note would be issued against an unused or partially used Instant Gift Voucher.
5.Instant Gift Voucher cannot be revalidated once expired
6.Instant Gift Vouchers will be accepted only at FNP.com, but Ferns N Petals at its sole discretion may add or remove category or product from the list without giving any prior notice
7.This Instant Gift Voucher cannot be redeemed on specific block out dates, Ferns N Petals may add or delete any date at its sole discretion
8.Any dispute should be referred to the company from where the Instant Gift Voucher has been received, decision of the company shall be final
9.Multiple Gift Vouchers CANNOT be used in one bill.
10.For any queries / issues related to GV / GC, raise a request at www.gvhelpdesk.com
