Terms & Conditions
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Terms & Conditions
T&C Confirmation
- This is a GIVA Insta Gift Voucher (GV) / Gift Card (GC) and would be accepted on www.giva.co/'
- Multiple GV / GC can be used in one transaction.
- GIVA GV / GC can be used during sale.
Q. What is the Validity of the Gift Vouchers?
A. The validity of each Gift Voucher depends on Brand to Brand and can be between minimum of 3 months to maximum of 12 months. For the exact validity, please refer to the Voucher E-Mail / Voucher SMS.
Q. Can I return / cancel a Gift Voucher which I have redeemed?
A. We regret that is not possible. Gift Vouchers once redeemed/bought cannot be cancelled or returned.
Q. My Vouchers have expired. Can I have the validity of the vouchers extended?
A. We regret that is not possible. The Gift Vouchers cannot be revalidated once expired.
Q. I’ve lost my Voucher SMS / E-Mail. Can I get my Voucher SMS / E-Mail again?
A. Yes, of course! You can call us at 1800-1033-314 or share your query at www.gyftr.com/hdfcsmartbuy/contact-us and our agents will be happy to assist you.
Q. Can I know the status of my Gift Vouchers?
A. Yes, of course! You can call us at 1800-1033-314 or share your query at www.gyftr.com/hdfcsmartbuy/contact-us and our agents will be happy to assist you.
Q. What is the estimated delivery time?
A. Since these are Instant Gift Vouchers which are delivered on your Mobile Number and E-Mail Id, estimated delivery time is 5 – 10 minutes.
2.Not applicable on Gold, Diamond, Coins, Utensils & Idols.
3.Order placed using these vouchers cannot be modified
4.Valid only in India
5.This is a GIVA Insta Gift Voucher (GV) / Gift Card (GC) and would be accepted on listed outlets
6.The person who has the GIVA GV / GC Code is deemed to be the beneficiary.
7.Maximum of 5 GV/ GC can be used in one transaction.
8.Minimum amount of INR 100 to be redeemed per transaction
9.This is a ONE time use GV / GC.
10.No Credit note / Refund for the unused amount of the GV / GC will be given.
11.GIVA GV / GC CANNOT be revalidated once expired.
12.GIVA GV / GC can be used during sale.
13.Any dispute related to the GV / GC should be referred to the issuing company and the decision of the issuing company shall be final.
14.If an Insta Gift Voucher (GV) /Gift Card (GC) gets blocked on account of technical issue, it would get enabled in 72 hours.
15.For any queries / issues related to GV / GC, raise a request at www.gvhelpdesk.com
