The mystique of gold is forever. Ketan Diamonds Gold Jewellery understands the need and standing of gold jewellery in your lives, and has infused its online catalogue with novelty. Usher gold into your lives with Ketan Diamonds Gold Jewellery Gift Cards and Gift Vouchers and shop cashless.
Terms & Conditions
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Terms & Conditions
T&C Confirmation
Q. What is the Validity of the Gift Vouchers?
A. The validity of each Gift Voucher depends on Brand to Brand and can be between minimum of 3 months to maximum of 12 months. For the exact validity, please refer to the Voucher E-Mail / Voucher SMS.
Q. Can I return / cancel a Gift Voucher which I have redeemed?
A. We regret that is not possible. Gift Vouchers once redeemed/bought cannot be cancelled or returned.
Q. My Vouchers have expired. Can I have the validity of the vouchers extended?
A. We regret that is not possible. The Gift Vouchers cannot be revalidated once expired.
Q. I’ve lost my Voucher SMS / E-Mail. Can I get my Voucher SMS / E-Mail again?
A. Yes, of course! You can call us at 1800-1033-314 or share your query at www.gyftr.com/hdfcsmartbuy/contact-us and our agents will be happy to assist you.
Q. Can I know the status of my Gift Vouchers?
A. Yes, of course! You can call us at 1800-1033-314 or share your query at www.gyftr.com/hdfcsmartbuy/contact-us and our agents will be happy to assist you.
Q. What is the estimated delivery time?
A. Since these are Instant Gift Vouchers which are delivered on your Mobile Number and E-Mail Id, estimated delivery time is 5 – 10 minutes.
2.The person who has the Ketan Diamonds GV / GC Code is deemed to be the beneficiary.
3.Ketan Diamonds is not responsible if the Gift card is lost, stolen or used without permission.
4.More than One GV / GC can be used in one bill/transaction.
5.This is a One-time use GV / GC with an expiration date.
6.No credit note / refund for the unused balance amount of the GV / GC will be given.
7.Any such unused balance amount shall stand lapsed automatically.
8.Ketan Diamonds GV / GC CANNOT be revalidated once expired or cancelled under any situations
9.Ketan Diamonds GV / GC can be clubbed with on-going promotions & offers.
10.Ketan Diamonds GV / GC cannot be redeemed on specific block out dates.
11.Any dispute related to the GV / GC should be referred to the issuing company and the decision of the issuing company shall be final. In case of any legal disputes, the courts at Mumbai shall have the exclusive jurisdiction.
12.Ketan Diamonds shall on best effort basis attempt to accept Insta Gift Vouchers (GV) / Gift Card (GC), but on account of any technical reason or for any reason beyond control of Ketan Diamonds, GV / GC may not get accepted and Ketan Diamonds shall have no liability for the same.
13.If an Insta Gift Voucher (GV) /Gift Card (GC) gets blocked on account of technical issue, it would get enabled in 72 hours. In case of transaction failures after Insta Gift Voucher (GV) / Gift Card (GC) is applied, the amount would be automatically refunded to the same cards within 48 hours.
14.Ketan Diamonds may add or delete any date(s)/period(s) on its sole discretion without any liability.
15.Ketan Diamonds reserves the rights to edit/change the terms and conditions for the Insta Gift Voucher (GV) / Gift Card (GC) at any time without any notice or liability.
16.Ketan Diamonds has the final authority on the interpretation of these rules.
17.Ketan Diamonds Gold Coin Insta Gift Voucher (GV) / Gift Card can only be used to purchase Gold Coins.
18.Ketan Diamonds Gold Jewellery Insta Gift Voucher (GV) / Gift Card can only be used to purchase Gold Jewellery.
19.Ketan Diamonds Diamond Jewellery Insta Gift Voucher (GV) / Gift Card can only be used to purchase Diamond Jewellery.
20.Ketan Diamonds reserves the right to withdraw Insta Gift Voucher (GV) / Gift Card (GC) scheme/offer before the completion of validity period without any notice or liability at its sole discretion.
21.Ketan Diamonds reserves the right to deny accepting any Insta Gift Voucher (GV) / Gift Card (GC), if it suspects that there is duplicity of cards.
22.In no event the liability of Ketan Diamonds for any claims shall exceed the value of the Insta Gift Voucher (GV) / Gift Card (GC) in dispute.
23. For any queries / issues related to GV / GC, raise a request at www.gvhelpdesk.com
