Yatra is an Indian online travel agency and a travel search engine. It's your destination where you can book flights, hotels and holidays at best prices with amazing offers. Use this online on www.yatra.com.
Terms & Conditions
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Terms & Conditions
T&C Confirmation
- Gift Vouchers CAN only be used Online at www.yatra.com.
- Gift Vouchers CANNOT be clubbed with on-going promotions
- A maximum of 3 Gift Vouchers can be used in one bill.
- Visit https://gftr.it/yatg to watch the video for redemption process.
Q. What is the Validity of the Gift Vouchers?
A. The validity of each Gift Voucher depends on Brand to Brand and can be between minimum of 3 months to maximum of 12 months. For the exact validity, please refer to the Voucher E-Mail / Voucher SMS.
Q. Can I return / cancel a Gift Voucher which I have redeemed?
A. We regret that is not possible. Gift Vouchers once redeemed/bought cannot be cancelled or returned.
Q. My Vouchers have expired. Can I have the validity of the vouchers extended?
A. We regret that is not possible. The Gift Vouchers cannot be revalidated once expired.
Q. I’ve lost my Voucher SMS / E-Mail. Can I get my Voucher SMS / E-Mail again?
A. Yes, of course! You can call us at 1800-1033-314 or share your query at www.gyftr.com/hdfcsmartbuy/contact-us and our agents will be happy to assist you.
Q. Can I know the status of my Gift Vouchers?
A. Yes, of course! You can call us at 1800-1033-314 or share your query at www.gyftr.com/hdfcsmartbuy/contact-us and our agents will be happy to assist you.
Q. What is the estimated delivery time?
A. Since these are Instant Gift Vouchers which are delivered on your Mobile Number and E-Mail Id, estimated delivery time is 5 – 10 minutes.
2.EGV can be redeemed only at www.yatra.com.
3.EGV is valid for booking of
Flights (Domestic/International)
Hotels (Domestic)
Buses (Domestic)
Holidays (Domestic/International)
4.For redeeming Flights/Hotels/Buses online at www.yatra.com, please follow the following steps:
Please select your Flight/Hotel/Bus and fill required details till you reach the payment page.
On payments page, Select "Gift Voucher" as your Payment Mode. Enter your unique EGV No.
Click on "Redeem Gift Card" and pay the Balance amount using other Payment Modes listed.
5.Holidays (domestic/international) can be redeemed offline only by mail to coepromoteam@yatra.com
6.In case of any further query: Please write to: coepromoteam@yatra.com.
7.EGV is valid for ONE time transaction only. Balance amount left in EGV after the transaction will be forfeited.
8.EGVs are cumulative, i.e. Multiple EGV (up to 3) can be combined and used in a single transaction online.
9.Any applicable convenience fee/processing fee/excess tour cost/ government taxes shall be payable at the time of booking (Only if the package cost exceed the EGV value)
10.If an EGV is lost or stolen, Yatra will not be liable for replacement or Compensation.
11.This EGV cannot be clubbed with any other ongoing offer discount/cash back/promotion /
Yatra Prime membership run by Yatra.com.
12.No additional Discount / reduction in the price will be entertained other than the value mentioned on the EGVs.
13.If a purchase is equal to the value of the EGV, then customer will have to pay Re. 1 to complete the transaction.
14.If a purchase is less than the value of the EGV, then customer can avail the discount maximum upto the value of the purchase only. Balance EGV amount will be forfeited and customer will have to pay Re.I to complete the transaction.
15.If a purchase is more than the value of the EGV, then balance amount can be paid amount can be paid through Net Banking, card (debit/credit cards), Mobile Wallet or Consumer can pay balance amount through another EGV through offline mode of redemption only (in case Consumer has more than one EGV).
16.Confirmation of any booking will be subject to availability at the time of booking and will be governed by the standard booking terms & conditions of Yatra.com.
17.Yatra.com is not liable to pay for any difference in fare/tariff between date of redemption request placement and date of using EGV during booking.
18.No change or cash can be taken in exchange of this EGV.
19.In case of cancellations, EGV amount will not be refunded back to the customer.
20.Once the EVG is purchased by the Company, EGV amount will not be refunded.
21.All the terms and conditions of the EGV as given hereof and standard terms and conditions, user agreement, privacy policy (subject to change) of Yatra.com as mentioned on the website www.yatra.com and the terms and conditions of the respective airline/ hotel /resort/other service provider shall be applicable on the Customer.
22.Any legal disputes, whatsoever regarding any aspect of the promotion shall be handled in the jurisdiction of the courts in Gurgaon, Haryana only.
23.This is for individual use only, Travel agents found using the card would lead to cancellation of booking and no refund would be made.
24.For any queries / issues related to GV / GC, raise a request at www.gvhelpdesk.com
