Buy/Redeem SonyLIV Gift Vouchers & Gift Card
Redeemable Offline
Redeemable Online
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Terms & Conditions
T&C Confirmation
Q. What is the Validity of the Gift Vouchers?
A. The validity of each Gift Voucher depends on Brand to Brand and can be between minimum of 3 months to maximum of 12 months. For the exact validity, please refer to the Voucher E-Mail / Voucher SMS.
Q. Can I return / cancel a Gift Voucher which I have redeemed?
A. We regret that is not possible. Gift Vouchers once redeemed/bought cannot be cancelled or returned.
Q. My Vouchers have expired. Can I have the validity of the vouchers extended?
A. We regret that is not possible. The Gift Vouchers cannot be revalidated once expired.
Q. I’ve lost my Voucher SMS / E-Mail. Can I get my Voucher SMS / E-Mail again?
A. Yes, of course! You can call us at 18001033313 or share your query at www.gyftr.com/hdfcsmartbuy/contact-us and our agents will be happy to assist you.
Q. Can I know the status of my Gift Vouchers?
A. Yes, of course! You can call us at 18001033313 or share your query at www.gyftr.com/hdfcsmartbuy/contact-us and our agents will be happy to assist you.
Q. What is the estimated delivery time?
A. Since these are Instant Gift Vouchers which are delivered on your Mobile Number and E-Mail Id, estimated delivery time is 5 – 10 minutes.
2.Please note, iOS users need to visit www.sonyliv.comorsubscription for redemption. Sony Liv Gift vouchers cannot be redeemed on iPhone iOS App.
3.The person who has the SonyLIV GV or GC Code is deemed to be the beneficiary.
4.SonyLIV is not responsible if the Gift card is lost, stolen or used without permission.
5.Single GV or GC can be used in one billortransaction.
6.This is a ONE time use GV or GC with an expiration date.
7.No credit note or refund for the unused balance amount of the GV or GC will be given.
8.Any such unused balance amount shall stand lapsed automatically.
9.SonyLIV GV or GC CANNOT be revalidated once expired or cancelled under any situations.
10.SonyLIV GV or GC cannot be clubbed with any one of the existing offer on its website.
11.SonyLIV GV or GC cannot be redeemed on specific block out dates as may be intimated or updated by SonyLIV on its website from time to time. SonyLIV may add or delete any date(s)orperiod(s) on its sole discretion without any liability.
12.Any dispute related to the GV or GC should be referred to the issuing company and the decision of the issuing company shall be final. In case of any legal disputes, the courts at Mumbai shall have the exclusive jurisdiction.
13.SonyLIV shall on best effort basis attempt to accept Insta Gift Vouchers (GV) or Gift Card (GC), but on account of any technical reason or for any reason beyond control of SonyLIV, GV or GC may not get accepted on the website and SonyLIV shall have no liability for the same.
14.If an Insta Gift Voucher (GV) orGift Card (GC) gets blocked on account of technical issue, it would get enabled in 72 hours. In case of transaction failures after Insta Gift Voucher (GV) or Gift Card (GC) is applied, amount would be automatically refunded to the same cards within 48 hours
15.SonyLIV reserves the rights to editorchange the terms and conditions for the Insta Gift Voucher (GV) or Gift Card (GC) at any time without any notice or liability.
SonyLIV has the final authority on the interpretation of these rules.
16.SonyLIV reserves the right to withdraw Insta Gift Voucher (GV) or Gift Card (GC) schemeoroffer before the completion of validity period without any notice or liability at its sole discretion.
17.SonyLIV reserves the right to deny accepting any Insta Gift Voucher (GV) or Gift Card (GC), if it suspects that there is duplicity of cards.
18.In no event the liability of SonyLIV for any claims shall exceed the value of the Insta Gift Voucher (GV) or Gift Card (GC) in dispute.
19.For any queries or issues related to GV or GC, raise a request at www.gvhelpdesk.com
Brand Vouchers.
