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Privacy Policy

This is to inform that by choosing to redeem any of the Instant Voucher options on this app, the user is being serviced by a Merchant Partner, Vouchagram India Pvt Ltd (VIPL) which is not owned by Dell.

This Privacy Policy describes how Vouchagram India Pvt Ltd (VIPL) manages personal information and respect your privacy. This policy may be amended from time to time.

We value the trust you place in us. That’s why we insist upon the highest standards for secure transactions and customer information privacy. Please read the following statement to learn about our information gathering and dissemination practices.

Our privacy policy is subject to change at any time without notice. To make sure you are aware of any changes, please review this policy periodically.

If you have comments, concerns or any questions about this Privacy Policy, please contact us at dellqueries@gyftr.com

  1. Introduction to Privacy Practices for Dell Partner Loyalty Program, Vouchagram India Pvt. Ltd. ("GyFTR.com," "we," or "us") is committed to respecting the privacy rights of all users of GyFTR services provided via GyFTR (collectively, "page") and to protecting your personal information. This policy describes how information about you may be used, how it may be disclosed and how you may access this information. This page will serve as a policy of our privacy practices and a summary of your privacy rights. We created the Privacy Policy for this page to give you confidence as you visit and use the page, and to demonstrate our commitment to fair information practices and the protection of privacy. This Privacy Policy is only applicable to this page, and not to any other websites / pages that you may be able to access from the Page or any website of GyFTR partners, each of which may have data collection, storage, and use practices and policies that differ materially from this Privacy Policy. Your use of the Page is governed by this Privacy Policy and the Terms of Use of Use. If you are registering an account or using the Page on behalf of an individual or entity other than yourself, you represent that you are authorized by such individual or entity to accept this Privacy Policy on such individual's or entity's behalf. If you do not agree to terms of our Privacy Policy, we kindly request you to not use this page.

    2. Information that may be collected
    In order to use this page, you may be asked to enter an E-Mail Id or Mobile Number. We automatically track and collect IP addresses, domain servers, type of web browsers, computers and domain servers used to access the page, referring source to the page and your interaction with the page and the browser, (Collectively "Traffic data"). We also collect information you provide voluntarily in free-form text boxes on the Page and through responses to surveys, questionnaires and the like.

  2. Cookies

    Cookies are text information files that your web browser places on your computer when you visit a website or a page. Cookies assist in providing non-personal information from you as an online visitor. It can be used in the customization of your preferences when visiting our other pages and website.
    visiting our other pages and website. In addition, our business partners may use cookies to provide us with non-personally identifiable data and information regarding the use of our Page.

    3. Most browsers accept cookies automatically but can be configured not to accept them or to indicate when a cookie is being sent. If you choose to have your browser refuse cookies, it is possible that some areas of our pages will not function properly when you view them. We do not link the information stored in these cookies directly to any of your Personal Information you submit while on the Page.
    However, we also automatically collect your Internet Protocol (IP) address (which allows us to understand how you use our page and to enable us to make changes to our page in order to improve your user experience); information regarding your computer and your connection to our page (such as your browser type, operating system, and platform); and your user history to, through and away from our page (such as session information, page loading times, page errors and broken links, the length of your visits to specific pages within our page, and other information related to your experience on our page).

    Web Beacons
    In limited circumstances we also may use Web Beacons to collect anonymous, non-personal information about your use of our Page and the pages of selected sponsors and advertisers, and your use of emails, special promotions or newsletters we send to you. "Web Beacons" are tiny graphic image files imbedded in a website or email that provide a presence on the website or email and send back to its home server information from the user's browser. The information collected by web beacons allows us to statistically monitor how many people are using the Page and selected sponsors' and advertisers' pages, or opening our emails, and for what purposes.

    Webpage Analytics
    We may use third party webpage analytics services in connection with the Page. These webpage analytics services do not collect Personal Information that you do not voluntarily enter into the Page. These services do not track your browsing habits across websites which do not use their services. We are using the information collected from these services to find usability problems to make the Page easier to use.

    The recordings will never identify you or your account.

    1. Storage of information
      We store all Traffic Data and review postings indefinitely, even after "deletion," and may archive such information elsewhere. We store all Personal Information until you request that we modify or delete it, in which case we may still end up retaining some of that information as it may be impossible to remove your account without some residual information being retained by us.
      GyFTR has no obligation to delete any data or information you provide on a Case History Form following termination of your account or the account of any professional to whom your Case History Form was submitted through the Page.
    2. Children
      Our application is not directed at children, and we do not seek to collect any information from children including those under the age of 13. If we learn that we have received any information from an individual under the age of 13, we will use that information only to respond directly to that child (or a parent or legal guardian) to inform him or her that he or she cannot use the Services and subsequently we will delete that information from our own servers.

      3. How information about you may be used by GyFTR
      Personal information like your e-mail, mobile number, gender and age details are collected when you register and is saved in your account for future reference and future consultation requests.

      These details in conjunction with your questions are shared with our partner as the need be. Primarily your E-Mail Id / Mobile Number will be used to:

      1. Provide to you the services offered by the Page
      2. Troubleshoot problems, provide you with system or administrative messages, and as otherwise described to you at the time of collection
      3. Payment notifications
      4. Deliver notifications
      5. Recommend certain buys
      6. Customize and improve your experience
      7. Detect and protect us against error, fraud, and other criminal activity
      8. Enforce our Terms of Use

      We have a no-spam policy. However, in other instances, non-personal information collected may be used for statistical analysis, improvement of services, and customization of web design, content layout and services.

      Sharing of information
      We do not sell or rent your personal information to third parties. We do not share your information with third parties for purposes other than that of providing you the services as mentioned in point 8 in this Privacy Policy document.
      We will disclose your information to proper Government authorities when we have a good-faith belief that such action is necessary to comply with applicable laws, valid legal process, a court order, a current judicial proceeding, or to protect our rights or property.

      In order to customize your advertising interactions, we may share Personal Information with advertisers and other third parties only on an aggregate (i.e., non-personally identifiable) basis.

      We may share your de-identified Personal Information with third parties to enable them to run statistical research on individual or aggregate trends.

      We share Personal Information and Traffic Data with our business partners who assist us by performing core services (such as Consultations, maintenance of page, hosting, billing, fulfillment, or data storage and security) related to our operation of the Page and/or by making certain Interactive Tools available to our users. Those business partners shall be bound to uphold the same standards of security and confidentiality that we have promised to you in this Privacy Policy, and they will only use your Contact Data and other Personal Information to carry out their specific business obligations to GyFTR and to provide your requested services.

      We may transfer information about you to another company in connection with a merger, sale or acquisition by or of GyFTR. In this event, we will use reasonable efforts to notify you before information about you is transferred and becomes subject to a different privacy policy.

      User Choice and controlling your Personal Information
      As a registered user of the mobile app, you cannot modify / delete Personal Information that is included in your profile.
      Please note GyFTR has no obligation to delete any data or information following termination of your account. We would try our best to remove/mask any unintentional disclosure of personal information by you during consultations but are not obligated to do so.

      Security
      You make the choice of making your data available. We follow generally accepted industry standards to protect the Personal Information. For example, we use multiple layers of firewall security and different degree of encryption for your sensitive personal data.
      Our employees and consulting Professional Experts may share case information with each other for payment and operational purposes, only in order to provide efficient Professional services.
      Your personal data may in some situations be seen by third parties, such as Professional Experts or operations and maintenance contractors repairing and maintaining our technical systems. The respective contracts require businesses to protect the information we share with them. GyFTR will use the information received to provide our services in the best interest of the company.
      We will share your case information when required to comply with court order or other legal process. We may use and share your case information to protect the rights, property or safety of GyFTR or another party, or to respond to claims that any posting or other content violates the rights of third parties.
      This page may contain links to other pages. Please observe that we are not responsible for the privacy practices of such other pages. We encourage our users to be aware when they leave our page and to read the privacy statements of these websites / pages. We might send notifications, reminders and other information to the email ids and Mobile numbers provided by you. GyFTR will not be responsible for the information loss or privacy loss due to the incorrect email id and mobile numbers provided by you.
      Although we make good faith efforts to receive, transmit and store Personal Information in a secure operating environment that is not open to the public, you should understand that there is no such thing as complete security, and we do not guarantee that there will be no unintended disclosures of your Personal Information. If we become aware that your Personal Information has been disclosed in a manner not in accordance with this Privacy Policy, we will use reasonable efforts to notify you of the nature and extent of the disclosure (to the extent we know that information) as soon as reasonably possible and as permitted by law.

      Update & Changes to this Privacy Policy
      Protecting your privacy online is an evolving area, and GyFTR is constantly evolving to meet these demands. We therefore reserve the right to modify this Privacy Policy at any time. We will post any Privacy Policy changes on this page and,
      if the changes are significant, we will provide a more prominent notice (including, for certain services, email notification of Privacy Policy changes).

      Contract
      If you have comments, concerns or any questions about this Privacy Policy, please contact us at dellqueries@gyftr.com
      If you do not agree to terms of our Privacy Policy, we kindly request you to not use this page.