Fast Answers to Questions

    GyFTR is the Brand Name of Vouchagram India Pvt. Ltd. We are in the business of enabling, buying, and selling Instant gift vouchers We are working with nearly all the leading brands in India.

    Yes you may! You may log in to HP PAY App and follow the below process to buy Gift/Insta vouchers.

    - Click on Insta Vouchers section on the home page of the HP PAY App

    - Then, click on Redeem Happy Coins/Shop for Insta Voucher

    - Choose the brand of your choice and buy vouchers redeeming your Happy Coins or buying it using any other mode of payment

    Not only our Gift Vouchers are delivered instantly, but they are also easy to use. Check for the redemption process in the “How to use” section of the Brand Page.

    Of course, you can. Simply forward the Voucher SMS or E-Mail to whom you want to give the Gift Voucher to.

    Per se, most of our Gift Vouchers are one-time use vouchers only. Please refer to the “Terms & Conditions” section of the Brand Page for more detailed information.

    The validity of each Gift Voucher varies from Brand to Brand. Please refer to your Voucher E-Mail / SMS / WhatsApp for the actual validity of your Gift Voucher.

    Gift Vouchers can be used at all listed brand outlets. You can find the brand outlet nearest to you in the “Store Locator” section of the Brand Page.

    Don’t worry. Call us at 1800-1033-314 and we will resolve your issue instantly.

    Don’t worry. There are a few quick self-help checks that you should try:

    - Are you following the correct redemption process? Check for the correct redemption process in the “How to use” section of the Brand Page.

    - If the steps are correct and if it is still showing as “Invalid”. Don’t worry,click hereto raise your concern and our team shall resolve your query as early as possible.

    Don’t worry,click hereto raise your concern and our team shall resolve your query as early as possible.

    While we always emphasize our customers to use the Gift Voucher during the validity period. However, please use the chatbot functionality to check if the expired vouchers can be revalidated.

    It varies from Brand to Brand. While brands like Amazon, Flipkart, BookMyShow, PVR, Blinkit, Ola, Swiggy, Zomato, Myntra, Tata Cliq, Nykaa, etc. can only be used Online. Brands like Bata, Pantaloons, Westside, United Colors of Benetton, Jack & Jones, Levi’s, etc. can only be used at Stores. Brands like Prestige, Shoppers Stop, Croma, Kama Ayurveda, Skechers, etc. can be used both Online and at Stores. Please visit the Brand Page to check the usage of Vouchers for Online / In-Store etc.

    While clubbing of Vouchers is not allowed, we will still try to help you here. Pleaseclick hereand raise your concern and our team shall resolve your query as early as possible.

    The listing of Brands on Instant Vouchers is dynamic, and the brands and denominations are available as per the availability of inventory. While we try our best to ensure stock availability, in the event you don’t find a voucher denomination of your choice, we advise you to wait for a while and try again. Usually, we restock our inventories within 48-72 hours.

    That is the beauty of Instant Vouchers. The one thing that no one forgets while going out is their Phone and these Instant Vouchers are always handy with you in your SMSs / E-Mails / WhatsApp. No physical voucher is sent or required.

    This varies from Brand to Brand. Please visit the “Important Instructions” section of the Brand Page for more detailed information.

    There can be a possibility of you entering the wrong details or maybe the online transactions are not enabled on your card. Please check that first. If you still are facing an issue,click hereand raise your concern and our team shall resolve your query as early as possible.

    Don’t worry, your money is safe with us. In such instances, the orders usually are processed within 24 hours. If we have received the payment and the order is still not processed within 24 hours, the payment will be refunded back to your source account within 3-5 business days.

    This can happen occasionally due to network issues. Here is what you can do:

    - Check if you have received the Voucher E-Mail. This can go to your SPAM / JUNK mailbox too.

    - If you have not received your Gift Vouchers on E-Mail as well, pleaseclick hereand raise your concern and our team shall resolve your query as early as possible.

    Please visit“gvhelpdesk.com”and use the “I want to check my Voucher Status” section.

    Please use the Chat Bot on our Website and follow the steps to get the lost Vouchers back in your SMS Inbox / E-Mail Mailbox.

    Unfortunately, the Gift Vouchers once purchased cannot be blocked/cancelled.