1. This is a Simon Carter Gift Voucher (GV) / Gift Card (GC) and would be accepted at listed outlets.
2. The person who has the Simon Carter GV / GC Code is deemed to be the beneficiary.
3. Do inform the cashier that you plan to use the GV / GC to make payments before billing.
4.Customer can only redeem if they are registered as loyalty members. Non-CRM customers need to register before the voucher can be redeemed.
5. Only the listed Simon Carter outlets at its sole discretion accept the GV / GC. Simon Carter may add or remove an outlet without giving any prior notice.
6. In case the value of the merchandise exceeds the value of the GV / GC, the difference must be paid by cash, credit card, or debit card
7. More than one GV / GC can be used in one bill.
8. This is a one-time use GV / GC.
9. No Credit note / Refund for the unused amount of the GV / GC will be given.
10. This GV / GC CANNOT be revalidated once it expires.
11. This GV / GC can be used during sale.
12. GV / GC cannot be redeemed on specific block-out dates. Simon Carter may add or delete any date at its sole discretion.
13. Any dispute related to the GV / GC should be referred to the issuing company and the decision of the issuing company shall be final.
14. Simon Carter makes full efforts to accept GV / GC, but on account of any technical/administrative reasons, an outlet may refuse to accept the same.
15. If GV / GC gets blocked on account of a technical issue, it will get enabled in 3 working days.
16. Please contact the shop manager for any acceptance issue and if the issue is still not resolved, you can raise a request at www.gvhelpdesk.com.